Senior Manager of Supply Chain Data Analytics | Ulta Beauty :  Bolingbrook, IL | March 2022 - Present

Lead 8-person analytics team (2 managers, 6 analysts) delivering enterprise-wide data infrastructure, governance, and insights for $10B+ retail supply chain operation spanning 1,400+ stores and 6 distribution centers.

Platform Modernization & Architecture

• Orchestrated complete analytics platform transformation, migrating legacy SAP HANA data lake to Google Cloud Platform while consolidating 1,600+ fragmented SQL models into unified, consumption-ready data architecture serving as single source of truth for supply chain decision-making

• Redesigned reporting ecosystem, reducing 282 disparate Tableau dashboards to ~35 integrated PowerBI reports with enhanced usability and analytical depth, cutting report maintenance overhead by 87% while improving stakeholder access to actionable insights

• Pioneered AI-enhanced documentation strategy using Gemini API to auto-generate metadata definitions, accelerating time-to-value for new data assets and reducing documentation backlog by 70%

• Engineered Feature Store to standardize machine learning inputs across forecasting, inventory optimization, and network planning models, reducing feature engineering redundancy and improving model consistency

Data Governance & Quality Management

• Established enterprise data governance program from ground up, implementing 800+ automated daily quality checks across critical supply chain metrics

• Built comprehensive monitoring infrastructure tracking health of scheduled jobs, Python pipelines, and PowerBI refreshes, reducing data incident resolution time  and preventing downstream disruptions

• Created model auditing framework to automatically detect anomalies, model drift, and potential issues before impacting business stakeholders, improving on our data downtime metric by over 3,000% from last year

Team Performance & Self-Service Enablement

• Developed performance management framework using JIRA to track team and individual KPIs, increasing team productivity by 99% and improving on time delivery by 23%

• Launched self-service analytics platform with certified data models, training curriculum, and comprehensive documentation, enabling business users to conduct independent analysis and reducing ad-hoc report requests

• Cultivated analytics capability across supply chain organization through structured training programs, office hours, and documentation, democratizing data access while maintaining governance standards

WMS Manager | Harbor Freight Tools :  Joliet, IL | March 2021 - March 2022

Drove warehouse management systems strategy for rapidly expanding retail operation, supporting launch of new 1M+ sq ft distribution center and implementation of a modern fulfillment model.

• Led WMS configuration and deployment for greenfield DC partnering with Operations, Engineering, and IT to design workflows supporting both traditional replenishment and emerging direct-to-consumer fulfillment

• Established real-time operational reporting platform using IBM Cognos SCI, giving floor managers immediate visibility to key operational metrics

• Architected ETL pipeline feeding WMS data into SQL Server data warehouse, creating foundation for predictive analytics on labor planning, inventory positioning, and seasonal demand patterns

• Built technical documentation framework in Confluence, accelerating onboarding of new system administrators and reducing knowledge-transfer dependencies

Warehouse Systems Advancement Manager | Ulta Beauty : Bolingbrook, IL | July 2017 - March 2021

Directed WMS evolution strategy (Manhattan 2013, 2018, 2020) supporting DC network expansion, automation integration, and continuous operational improvement across $8B retail supply chain.

• Managed release pipeline for 200+ WMS enhancement initiatives spanning automation technology, labor management optimization, rate shopping and TMS systems, and omnichannel fulfillment capabilities

• Expanded BI and reporting capabilities within IBM Cognos SCI, expanding visibility across essential real time operational metrics

• Established agile project management framework using JIRA to prioritize development backlog, track releases, and measure ROI of system investments

• Created comprehensive documentation library (technical specs, user guides, SOPs) in Confluence, standardizing institutional knowledge and reducing system-related incident escalations

WMS Systems Administrator | Crate & Barrel :  Northbrook, IL | September 2016 - July 2017

Managed technical operations, performance optimization, and release management for Blue Yonder WMS supporting multi-DC fulfillment network for $2B+ home furnishings retailer.

• Reduced WMS incident rate by 178% through proactive performance tuning, enhanced monitoring, and systematic root-cause analysis of recurring system issues

• Designed and implemented SQL and MOCA solutions to resolve system bottlenecks and operational constraints, improving order processing throughput

• Established structured release management process using JIRA to track enhancements, manage configuration changes, and coordinate testing

• Partnered with IT and external consultants to execute system upgrades, integrations, and disaster recovery procedures

WMS Project Manager | Crate & Barrel : Northbrook, IL | July 2013 - September 2016

Led enterprise-wide implementation of Blue Yonder (JDA/Red Prairie) Warehouse Management System across three distribution centers, managing cross-functional teams and external consulting resources.

• Successfully converted three DCs from legacy WMS to Blue Yonder platform, completing implementations on-time and on-budget while maintaining operational continuity during peak retail seasons

• Directed all project lifecycle phases including requirements gathering, solution design, testing strategy, cutover planning, and post-go-live stabilization

• Managed project plans, budgets, documentation, and stakeholder communications across Operations, IT, Finance, and Executive leadership

Assistant Home Delivery Manager | Crate & Barrel : Northbrook, IL | March 2008 - July 2013

Managed last-mile delivery operations including 3PL partner selection, contract negotiations, budgeting, and performance management for home furnishings fulfillment network.

• Built carrier performance measurement framework with KPI-based scorecards tracking on-time delivery, damage rates, and customer satisfaction—reducing our return rate by 40%

• Led RFP processes for carrier selection and contract renewals, negotiating agreements and managing relationships across national 3PL network

Technical Skills & Core Competencies

Data Platform, Cloud Architecture, & Business Intelligence

Google Cloud Platform (GCP) | BigQuery, Cloud Storage, Dataplex, Cloud Functions
Data Warehousing | Dimensional modeling, star schema design, data vault methodology
Legacy Systems | SAP HANA, Oracle, SQL Server, MySQL, DB2 - enterprise-scale platform transitions

Power BI | Report design, DAX, Power Query, data modeling, RLS, embedded analytics, workspace administration
Tableau | Desktop, Flow, Server, calculated fields, LOD expressions, dashboard design, performance optimization
IBM Cognos SCI | Report authoring, framework manager, real-time operational reporting
Excel/Google Sheets | Advanced formulas, pivot tables, macros, VBA, AppScript automation

Analytics Engineering,  Data Transformation & Programming

SQL | Advanced query optimization, window functions, CTEs, stored procedures, performance tuning
Python | Pandas, NumPy, requests, API integrations, ETL automation, data validation, web scraping

Feature Engineering | Feature store development, model input standardization, versioning
ETL/ELT Development | Data pipeline orchestration, incremental load strategies, error handling, data validation

MS Power Platform | Automation flows via PowerAutomate and front end app development via PowerApps

JavaScript/AppScript/HTML | Automation, custom workflows, form processing, reporting interfaces, email templates
VBA | Excel/Office automation, macro development, legacy system integration
AI LLMs | Using Gemini, Claude, Cursor, Perchance, and ChatGPT for efficient task processing

Version Control | Git fundamentals, collaborative development workflows

Data Governance & Quality Management

Data Quality Frameworks | Automated validation rules, anomaly detection, reconciliation processes
Metadata Management | Data cataloging, lineage tracking, business glossary, AI-enhanced documentation
Monitoring & Alerting | Job scheduling oversight, pipeline health checks, SLA tracking, incident response
Master Data Management | Data standardization, model certification,, reference data governance

Project Management, Program Management & Collaboration Tools

Methodologies | Agile/Scrum, Waterfall, Critical Path Method, Hybrid approaches
Certifications | Lean Project Management, Six Sigma Green Belt
Tools | JIRA (administration, workflow design, reporting), Confluence, MS Project, Smartsheet, Trello
Change Management | Stakeholder engagement, training curriculum development, adoption strategy, documentation

Documentation Platforms | Confluence, SharePoint, Google Sites, Markdown, technical writing
Presentation & Training | Executive communication, technical training design, user enablement programs
Communication | Slack, Teams, Gmail, JIRA, Outlook - building distributed team collaboration frameworks

Leadership & Strategic Competencies

Supply Chain Experience - I have 22 years of experience in Supply Chain including ecommerce & retail transportation, final mile delivery, S&OP planning, supplier operations, omnichannel, quality assurance, distribution operations for inbound, replenishment, picking, sorting, packing, and shipping. I also have extensive experience with key Supply Chain Systems like Warehouse Management Systems (WMS - Blue Yonder & Manhattan), TMS, Rate Shopping, ASRS, Automated Picking & Sorting robotics, etc

Team Building & Development - Scaled analytics teams, mentored analysts through career progression, established performance frameworks

Stakeholder Management - Translated technical capabilities into business value for leadership and cross-functional partners

Vision & Strategy - Defined multi-year roadmaps for analytics maturity, self-service enablement, and AI integration

Process Optimization - Applied Lean and Six Sigma principles to streamline analytics delivery and improve data quality

Certifications

• Six Cigma Green Belt Certified

• Project Management - Lean Process Certified

• Project Management - Agile Process Certified

• Executive Management Certified

Education

• Bachelors Degree | North Central College - Naperville - Political Science | 2005